Shipping policy
- Order Processing Time: The number of business days it takes to prepare and dispatch an order before it is handed to a carrier (e.g., 2–3 business days). [1]
- Shipping Rates & Fees: How costs are calculated (e.g., flat rate, calculated at checkout, or free shipping thresholds). [1, 2, 3, 4, 5]
- Delivery Timelines: Realistic estimated windows for domestic and international transit times. [1, 2]
Carriers & Methods: The shipping services you use (e.g., USPS, FedEx, DHL) and available options like Standard, Expedited, or Overnight. [1, 2]Geographic Coverage: The countries, regions, or PO boxes you deliver to, as well as any international customs, duties, and taxes. [1, 2]Problem Resolution: Your protocol for handling delays, address errors, lost or damaged packages, and signature requirements. [1]